| February 2024 |.
Choosing the best asset tracker software to locate, track and manage a fleet of machines is a crucial decision for any business. Its success depends on several factors, including installation, usability, metrics and reporting, and the level of maintenance and support provided by the vendor.
To make this decision easier, we have compiled a series of important questions you should be sure to ask. These questions will help you understand the capabilities and compatibility of the track&trace system for your specific needs.
- Is the hardware installation process easy, and doesn't it take a lot of time that wastes production time?
- What is the process of installing asset trackers? Is this a process we can do ourselves?
- Does the installer have the right know-how/certification to perform a professional installation?
- Is both online and onsite training offered to suit different levels of responsibility?
- Is the software's user interface user-friendly for everyday use?
- How many mouse clicks does it take to access the information you want?
- Is the dashboard customizable and can you organize information and features by priority?
- Who has access to the platform and how can the information be updated?
- How easy is it to set parameters related to recording data and alerts yourself?
- Do the reports provide enough information, insights and recommendations that I need?
- Is it possible to schedule reports at desired times?
- Who has access to request and export reports?
- Are future software upgrades planned and with what regularity are they expected?
- At what time are software updates performed, and does this impact the availability of the management platform during normal business hours?
- Do you have a help desk for future questions? Is immediate support available for urgent questions or problems?
- Can you offer customized training for specific needs?
- Are digital resources available for additional training?
Selecting the right vendor for your asset management system is vital to the effective management of your machine fleet. By asking questions about installation, integration, daily use, metrics, reporting, maintenance and support, you can make an informed choice.
Striving for seamless integration, user-friendly interface, customizability, and accessible reporting is key. It is also essential to assess the availability of future upgrades and support.
With these critical questions answered by us, we can propose a customized solution to improve the efficiency of your machinery and optimize your business operations.
Have this blog answered your questions, and would you like to learn more about the cost or spar with us about the right application for your business? Then contact us directly by phone 03 289 55 35 or click here to ask for more info or book a consultation.
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Ps. Have you read our other blogs on asset tracking and equipment management?
After reading this blog, are you curious about which tracking and digital solutions All-Connects offers? Ask us your question and we will answer you as soon as possible.
